Privacy Policy

Last Updated: May 24, 2025

1. Introduction

Velvy.ai ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Company information and job title
  • Communication preferences
  • Information you provide in forms, surveys, or communications

2.2 Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for:

  • Providing and improving our services
  • Responding to inquiries and customer support
  • Sending marketing communications (with consent)
  • Analyzing website usage and performance
  • Complying with legal obligations
  • Protecting against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in our operations
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Disclaimer: While we strive to protect your personal information, we cannot guarantee absolute security and disclaim all liability for any unauthorized access or data breaches.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

12. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of any changes.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELVY.AI DISCLAIMS ALL LIABILITY FOR ANY DAMAGES ARISING FROM THE USE OF THIS WEBSITE OR SERVICES, INCLUDING BUT NOT LIMITED TO DATA BREACHES, PRIVACY VIOLATIONS, OR UNAUTHORIZED ACCESS TO PERSONAL INFORMATION.

14. Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Email: hello@velvy.ai

Website: https://velvy.ai